Job Description

Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. 

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary
  • Medical insurance  with a $10 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Flexible Spending Account with $500 roll-over limit
  • 401 k with no wait period, 5% employer match cap and no vesting schedule
  • 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
  • Bilingual stipend of $2,000 or $4,000 for applicable positions


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

  • Monitor, advise, and facilitate progress in developing independent living skills of program participants' receiving drop-in services at the Peer Resource Center (PRC).

  • Administer the Next Step Tool (assesses level of vulnerability, housing needs, and housing preferences), enter data gathered into HMIS and share with the SPA 3 Regional Coordinator in order to generate a case conferencing tool to assist with matching youth to available housing resources.

  • Contribute information to bi-weekly care coordination meetings to discuss specific youth cases, facilitate YCES integration into the SPA and community and assist in troubleshooting issues with implementation and matching 

  • Follow through with YCES housing navigation, stabilization and retention for youth entered at YMO (designated SPA 3 Access Point).

  • Provide direct services, collateral services, and crisis interventions.

  • Maintain and complete record-keeping associated with delivery of services.

  • Facilitate workshops, events, and activities at the PRC (i.e., Resource Fairs, Independent Living Skills classes, etc.)

  • Distribute basic needs to program participants (i.e., toiletries, meals, etc.).

  • Perform opening/closing duties at the PRC.

  • Attend and participate in programs and YMO meetings, including staff, in-service, clinical conferences, and training retreats

  • Other duties as required


Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manuals and office documents

  Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others ? including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Ability to lift and/or move up to 30 pounds

Equipment and Computer Software Skills and Abilities:

  • Basic working knowledge of Microsoft WORD, Excel, and Office 365 and able to accurately enter data into information systems (i.e., HMIS, Welligent, etc.),

  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required




  • Regularly work indoors in a variety of environments
  • Potential exposure to blood borne pathogens


  • Masters degree in a mental health field of study, plus 2 years of post-masters experience in a relevant mental health setting; or Bachelors degree and 4 years experience in a relevant mental health setting; or an Associates of Arts degree and 6 years experience in a relevant mental health setting
  • Experience working with transitional age youth
  • Knowledge of prevailing governmental laws and regulations regarding the provision of mental health services, including confidentiality and limits thereof, the reporting of child abuse/neglect, and related regulations

  • Knowledge of Ethical and Professional Standards established by appropriate professional organizations whether or not the individual is a member of any such organization

  • Demonstrated ability to work with a culturally diverse clientele & staff
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier


Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs & services.  Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.


Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.


This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer