Job Description

Job Description

Hillsides is a premier provider dedicated to improving the overall well-being and functioning of vulnerable children, youth, and their families. We provide high quality care, advocacy, and innovative services that promote safe, permanent environments where young people can thrive.

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary

  • Supportive work environment

  • Medical insurance  with a $10 premium per paycheck for employee only coverage plan

  • Dental insurance 100% employer paid for HMO employee only coverage plan

  • Life and AD&D insurance 100% employer paid up to two times the annual salary

  • Long-term disability 100% employer paid 

  • Flexible Spending Account with $500 roll-over limit    

  • 401 k with no wait period, 5% employer match cap and no vesting schedule

  • 12 paid holidays per year

  • Generous time off policy accruing up to 22 paid days in a year for new employees

  • Bilingual stipend of $2,000 for BA/BS and $4,000 for MA/MS for all applicable positons

  • Cell phone allowance for applicable positions

  • Opportunity to ear BBS CEUs

  • Employee Assistance Program


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include: 

  • Outstanding inter-personal skills including in depth understanding of differential teaching strategies to match learning styles

  • Excellent communication skills, verbal and written

  • Mastery of Office 365 suite of programs

  • Capacity to integrate and self-initiate training on database systems used in the organization, such as the electronic health record system Welligent and I Dashboard.

  • Execute and provide workforce training 

  • Maintain and deliver Welligent training

  • Training on basic software and writing skills, including Microsoft Word, Excel and Office 365 and data/electronic records programs

  • Oversee implementation and delivery of administrative managerial skills training

  • Provide training for the implementation of measurement tools, data collection and evaluation procedures, and PQI practices

  • Develop and maintain Administrative Assistant/ Program Assistant training standards

  • Establish and maintain a systems training library

  • Assume responsibility for the coordination of systems training events

  • Provide assistance to training department function, including internal projects and clinical trainings.

  • Act as a liaison to leadership in order to identify systems training needs including participating in work groups and committee meetings surrounding data analytics

  • Maintenance of systems training manuals

  • Other duties as required



Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  clinical staff, other employees, county representatives and the general public
  • Ability to read, analyze and interpret manuals and office documents
  • Ability to speak a language other than English if required based on case load


      Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others – including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy


Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds


Equipment and Computer Software Skills and Abilities:

  • Computer proficient (expertise in Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use

  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required






  • Regularly work indoors and in the community in a variety of environments
  • Potential exposure to blood borne pathogens


  • Bachelors degree preferred
  • Teaching experience in adult learning setting preferred
  • Spanish speaking preferred
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides’ insurance carrier

    Hillsides is an Equal Opportunity Employer