Job Description

Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. 

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary
  • Medical insurance  with a $10 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Flexible Spending Account with $500 roll-over limit
  • 401 k with no wait period, 5% employer match cap and no vesting schedule
  • 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
  • Bilingual stipend of $2,000 or $4,000 for applicable positions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

  • Responsible for the overall functioning of the intensive services department including Full Service Partnership, Wraparound Approach Services, Family Preservation and Crisis Managers
  • Participate and oversee the hiring, training, and supervision of staff within the departments
  • Responsible for the development and management of the various programs revenues and budgets
  • Oversee and manage the performance of staff including job expectations, clinical skills, quality of documentation, ethical and professional standards, productivity, job satisfaction, and staff morale
  • Provide direct supervision to the directors of FSP and Wraparound and the program managers of Family Preservation and crisis management
  • Maintain awareness and compliance with all regulatory and governing standards including those set by Department of Mental Health and Department of Children and Family Services
  • Work with DCFS/DMH counterparts to ensure smooth delivery of services and contract compliance
  • Assess opportunities for additional contract opportunities and service partnerships to expand capacity and service geography.
  • Promote a culture of continuous quality improvement and learning, defining performance metrics and accountability standards
  • Oversee the after-hours crisis program, including LPS, to ensure all crisis are being responded to and handled appropriately
  • Coordinate with other departments, leadership staff and supervisors to foster the successful integration of treatment services within FRC
  • Meet regularly with the Division Director 
  • Coordinate with the Training Department to assure treatment staff receive all the required and appropriate trainings to accomplish quality treatment
  • Attend regular Mental Health meetings
  • Other duties as required

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:

Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  office personnel, other employees and the general public
  • Ability to read, analyze and interpret manuals and office documents

  Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 20 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (basic working knowledge of Microsoft Word, Excel, and Outlook), data/electronic records program currently in use, and other applications related to billing of services
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required
  • Regularly work indoors and outdoors in a variety of environments
  • Potential exposure to blood borne pathogens

EDUCATION, EXPERIENCE & CERTIFICATES

  • Master's level degree with LCSW, MFT, or PhD
  • Licensed for minimum of two years.
  • Three years clinical experience working in intensive programs
  • Five years management experience including clinical supervision, program development and administrative oversight
  • Understanding of DMH and DCFS contracts
  • Valid California driver's license, clean driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

PQI STATEMENT

Every employee has the opportunity and responsibility to participate in one or more activities each year that support the performance quality improvement (PQI) of Hillsides' programs & services.  Activities might involve membership on a PQI committee or work group, service as a peer reviewer, data collection for PQI and evaluation purposes, completion of PQI questionnaires and surveys or participation in focus groups, or other activities as identified by PQI committees or work groups.

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

OSHA CATEGORY:

This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer