Job Description

Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. 

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary
  • Medical insurance  with a $10 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Flexible Spending Account with $500 roll-over limit
  • 401 k with no wait period, 5% employer match cap and no vesting schedule
  • 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
  • Bilingual stipend of $2,000 or $4,000 for applicable positions
  • Discounted gym membership


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

  • Weekly individual and group supervision of TBS Specialists, including hiring, keeping caseloads balanced, tracking paperwork and productivity
  • Coordinate assessment and referral of new clients
  • Liaison between the community agencies, and school, and supervisor
  • Work collaboratively with multidisciplinary team
  • Ensure documentation is appropriate and complete and based upon DMH regulations
  • Attend and participate in Family Resource Centers meetings, including staff, in-service, supervisory training seminars and COA related committees and task force groups as needed
  • Carries out Mission established by the President/C.E.O. and Board of Directors
  • Conduct MCPC weekly meetings
  • Monitor staff case count, weekly notes and monthly note
  • Assess program and family needs; coordination of client service referrals and linkage services
  • Maintain current documentation related to case plan goals and other documentation using project protocol
  • Meet with all In-home Outreach Counselor on a regular basis for case review, updates and quality assurance on the client files Provide supervision, goal setting and annual reviews for In-home Outreach Counselors
  • Monitor data entry of monthly intakes and data collection
  • Actively participate in all program meetings through county and BFS meetings
  • Assist in development and coordination of policy and procedures, special assignments/events
  • Teach parenting classes as needed
  • Provide Up-Front Assessments for Daytime referrals based on the Behavioral Severity Assessment Program (BSAP) tool per budget requirement;
  • Maintain a 6 case workload, providing In-home Outreach Counseling services
  • Attend Management Council meetings
  • Attend DCFS Taskforce meetings monthly and Roundtable contract meetings monthly and
  • Maintain a working relationship with CSW's, SCSW's, Program Liaison and CBL's at DCFS
  • Prepares reports monthly for management meetings; and participate in weekly supervision meetings with clinical administrator and program manager
  • Facilitates workshops for parents
  • Other duties as required


Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to speak a language other than English if required based on case load

  Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required


  • Regularly work indoors and outdoors in a variety of environments
  • Potential exposure to blood borne pathogens


  • Master's level degree in social services or related field plus three years' experience in related field
  • Experience with diverse children and families that have emotional problems and trauma
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier


Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs & services.  Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.


Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.


This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer