Job Description

Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy.

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary
  • Supportive work environment
  • Medical insurance  with a $10 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Long-term disability 100% employer paid 
  • Flexible Spending Account with $500 roll-over limit    
  • 401 k with no wait period, 5% employer match cap and no vesting schedule
  • 12 paid holidays per year
  • Generous time off policy accruing up to 22 paid days in a year for new employees
  • Bilingual stipend of $2,000 for BA/BS and $4,000 for MA/MS for all applicable positons based on position requirements.
  • Cell phone allowance for applicable positions
  • Opportunity to ear BBS CEUs
  • Employee Assistance Program


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include: 

  • Mentor consumers, ages 16-24, by acting as a positive role model in areas such as healthy relationships, communication and problem solving skills
  • Serve as a peer representative and advocate for the needs of consumers
  • Link consumers to appropriate community resources and services
  • Demonstrate a willingness to share relevant personal experiences in efforts to empower consumers
  • Assist with greeting consumers that enter the Peer Resource Center to ensure a safe and welcoming environment
  • Facilitate specific peer-led programming and activities
  • Provide leadership and guidance within the Youth Advisory Council
  • Facilitate the intake process for new consumers as needed
  • Provide assistance with daily sign-in and documentation policies
  • Document and input consumer information and data into ETO software
  • Attend and participate in a weekly Peer Resource Center staff meeting and individual supervision meetings
  • Participate in other required meetings, trainings and staff retreats
  • Assist with special events and activities within the Peer Resource Center as required
  • Assist with planning, preparation and disbursement of food to consumers
  • Uphold the values of the Peer Resource Center and assist in maintaining these values by consumers
  • Demonstrate a willingness to work flexible hours
  • Develop and maintain accurate consumer records and participate in development of needs/strengths assessment and plan of care
  • Other duties as required


Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from consumers, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to speak a language other than English is a plus 

     Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others – including other employees, consumers and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy 

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 25% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds 

Equipment and Computer Software Skills and Abilities:

  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required


  • Regularly work indoors within the Peer Resource Center
  • Occasional work outdoors and in the community in a variety of settings for special events and outings with youth
  • Potential exposure to blood borne pathogens


  • Personal experience with stable and successful independent adult living
  • Associate’s Degree, college credits in Psychology, Child Development, or a related field, and/or a year of experience working in the field of social services.
  • Must demonstrate a willingness to share and disclose, as appropriate, their personal story of growing up in the Child Welfare and/or Juvenile Justice system as a means to motivate and guide clients in their personal journey
  • Must have a high school diploma or GED
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides’ insurance carrier 


Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities. 

Hillsides is an Equal Opportunity Employer