Job: Program Manager, Wraparound

This posting has expired and is no longer available.

Job Description

Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy.

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary

  • Supportive work environment

  • Medical insurance  with a $10 premium per paycheck for employee only coverage plan

  • Dental insurance 100% employer paid for HMO employee only coverage plan

  • Life and AD&D insurance 100% employer paid up to two times the annual salary

  • Long-term disability 100% employer paid 

  • Flexible Spending Account with $500 roll-over limit    

  • 401 k with no wait period, 5% employer match cap and no vesting schedule

  • 12 paid holidays per year

  • Generous time off policy accruing up to 22 paid days in a year for new employees

  • Bilingual stipend of $2,000 for BA/BS and $4,000 for MA/MS for all applicable positons

  • Cell phone allowance for applicable positions

  • Opportunity to ear BBS CEUs

  • Employee Assistance Program

  • Sign-On bonus of $4,000 for Therapist and Social Workers

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include: 

  • Oversee and coordinate service delivery activities to community based Wraparound program and ensure compliance with Wraparound contract and statement of work
  • Provide staff with weekly group and individual supervision and consultation and resources regarding clients or other matters related to the delivery of services, as well as administrative and personnel matters
  • Supervision of staff which may include therapists, facilitators, child and family specialist supervisor, mental health rehabilitation specialists
  • Maintain program productivity records and generates periodic reports regarding program activity
  • Knowledgeable of the acts in accordance with all prevailing governmental laws and regulations regarding the provision of mental health services, including confidentiality and limits thereof, the reporting of child abuse/neglect, and related regulations
  • Knowledgeable of and acts in accordance with ethical and professional standards established by appropriate professional organizations, whether or not the individual is a member of any such organization
  • Budgetary responsibility for the program including salaries, expenditures, and future projects needs
  • Perform managerial duties including: recruitment, interviewing, hiring, training, evaluating department staffResponsible for collaborating with Director of Systems management, Quality Management Director and Records Technician to monitor, maintain and develop systems related to these departments as they pertain to Wraparound
  • Develop and implement internal systems for Utilization Review
  • Interact with the community at large and with specific allied agencies, other programs, and funding sources in a manner that facilitates and enhances the operation of Wraparound and the Center as a whole
  • Attend and participate in FRC meetings, including staff, in services, supervisory training seminars and COA related committees and task force groups as needed
  • Be on call 24/7 periodically by phone to provide support and resources to staff
  • Obtain LPS certification and be available to write holds for hospitalization 4 days within each month
  • Provide minimal direct services to participants of the program; maintaining client files in accordance with contract requirements
  • Other duties as required 

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS: 

Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manuals and office documents 

     Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others – including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy 

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 30 pounds 

Equipment and Computer Software Skills and Abilities:

  • Computer literate (basic working knowledge of Microsoft Word, Excel, and Outlook)
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required 

ADDITIONAL DUTIES & RESPONSIBILITIES:

  • Use of your personal vehicle is necessary to travel to off-site meetings. You will be responsible for keeping a mileage records and submitting it to your supervisor for reimbursement. Proof of current liability insurance on your personal vehicle must be provided at time of employment and when it is renewed.

WORK ENVIRONMENT:

  • Regularly work indoors in a variety of environments
  • Potential exposure to blood borne pathogens

 

EDUCATION, EXPERIENCE & CERTIFICATES

  • Doctoral or a Master's degree in a mental health field from a nationally recognized accredited school or program offering a degree in mental health service delivery, or relevant health care field, plus at least 3 years experience in an appropriate and relevant setting
  • Clinical license for 2 years preferred. If licensed in another state, must meet the prevailing requirements for licensure in California
  • Experience working with DMH and DCFS funded programs
  • 1-2 years relevant experience with supervising direct care staff highly desirable
  • Demonstrate strong understanding of Wraparound values and family focused care
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides’ insurance carrier

Hillsides is an Equal Opportunity Employer

 

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