Hillsides is a premier provider dedicated to improving the overall well-being and functioning of vulnerable children, youth, and their families. We provide high quality care, advocacy, and innovative services that promote safe, permanent environments where young people can thrive.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
The essential functions include:
- Provide direct rehabilitative mental health services to Hillsides’ Family Resource Centers clients across programs, including individual and group rehabilitative services, collateral services, crisis intervention, in-home community services, and/or services at other locations away from the Family Resource Centers
- Coordination of services and case management, discharge planning, and case consultation with referral sources, school, allied agencies, and others
- Maintain and complete all clinical and administrative record keeping associated with MHRS delivery of services
- Interact with the community at large and with specific allied agencies, other programs, and funding sources in a manner that facilitates and enhances the operation of the Family Resource Centers
- Is available for and participates in all appropriate Family Resource Centers on-call rosters and crisis calls/walk ins
- Is available for crisis support to clients 24/7 when therapist is unavailable
- Knowledgeable of prevailing governmental laws and regulations regarding the provision of mental health services, including confidentiality and limits thereof, the reporting of child abuse and neglect, and related regulations
- Knowledgeable of and acts in accordance with Ethical and Professional standards as established by organizations outside of Hillsides
- Attend and participate in program and Family Resource Centers-wide meetings, including staff in-service, clinical conferences, and training retreats
- Is available to do a parenting group, or other assigned group, on a rotation one evening a week
- Other duties as required
SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:
Communication Skills and Abilities:
- Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
- Ability to read, analyze and interpret manual and office documents
- Ability to speak a language other than English if required based on case load
Mental/Interpersonal Skills and Abilities:
- Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
- Ability to work independently and with others – including other employees, clients and members of the public -- in face-to-face and telephonic contexts
- Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
- Ability to be flexible and adapt to changing work demands
- Maintain high level of concentration and attention to detail for extended periods of time
- Ability to respond effectively to sensitive inquiries or complaints
- Maintain a high level of ethical and professional standards in accordance with agency and community policy
Physical Skills and Abilities:
- Ability to talk or hear in order to give and receive information and instructions
- Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
- Ability to reach with hands and arms
- Ability to use computer keyboard up to 50% of the day
- Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
- Lift and/or move up to 10 pounds
Equipment and Computer Software Skills and Abilities:
- Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
- Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required
- Regularly work indoors in a variety of environments
- Potential exposure to blood borne pathogens
EDUCATION, EXPERIENCE & CERTIFICATES
- Bachelors Degree plus four years experience in a relevant mental health setting, OR an Associates of Arts degree plus six years experience in a relevant mental health setting or 8 years experience in a relevant mental health setting.
- Bilingual in Spanish preferred
- Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides’ insurance carrier
- Chemical Dependency Certificate preferred
Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides’ programs & services. Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.
TRAUMA INFORMED CARE (TIC)
Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.
This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.
In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:
- Medical insurance
- Dental insurance
- Paid time off (PTO)
- Long term disability
- Life insurance
- Competitive salary
- Supportive work environment
Hillsides has embarked upon implementing and embedding Trauma Informed Care (TIC) principles throughout the organization. Candidates should be aware that all employees are involved in the implementation and the practice of Trauma Informed Care within the organization.
Hillsides is an Equal Opportunity Employer