Hillsides is a premier provider dedicated to improving the overall well-being and functioning of vulnerable children, youth, and their families. We provide high quality care, advocacy, and innovative services that promote safe, permanent environments where young people can thrive.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
The essential functions include:
- Design and deliver quality, timely, and thorough clinical training for clinical staff, including but not limited to HIPAA, child abuse reporting and treatment approaches
- Oversee tracking of clinical training to meet professional, contractual and regulatory standards across divisions
- Establish and conduct training on quality of care standards, including but not limited to documentation, standards of supervision and legal and ethical considerations
- Work with leadership throughout the company to improve processes and to ensure training is effectively produced, assessed, and reinforced
- Assist in the coordination and delivery of New Employee Orientation and Training for clinical staff
- Establish and maintain a clinical training library
- Maintain clinical training manuals
- Responsible for the coordination of clinical training events
- Other duties as required
The trainer will work with key identified resources throughout the Company to improve processes and to ensure training is effectively produced, assessed, and reinforced.
SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:
Communication Skills and Abilities:
- Ability to effectively present information and respond to questions from clients, clinical staff, other employees, county representatives and the general public
- Ability to read, analyze and interpret manuals and office documents
Mental/Interpersonal Skills and Abilities:
- Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
- Ability to work independently and with others – including other employees, clients and members of the public -- in face-to-face and telephonic contexts
- Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
- Ability to be flexible and adapt to changing work demands
- Maintain high level of concentration and attention to detail for extended periods of time
- Ability to respond effectively to sensitive inquiries or complaints
- Maintain a high level of ethical and professional standards in accordance with agency and community policy
Physical Skills and Abilities:
- Ability to talk or hear in order to give and receive information and instructions
- Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
- Ability to reach with hands and arms
- Ability to use computer keyboard up to 50% of the day
- Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
- Lift and/or move up to 10 pounds
Equipment and Computer Software Skills and Abilities:
- Computer proficient (expertise in Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
- Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required
ADDITIONAL DUTIES & RESPONSIBILITIES:
- Regularly work indoors and in the community in a variety of environments
- Potential exposure to blood borne pathogens
EDUCATION, EXPERIENCE & CERTIFICATES
- Masters degree in social work or marriage/family therapy
- Licensure preferred
- License, waiver and/or registration with California Board of Behavioral Sciences
- Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides’ insurance carrier
Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides’ programs & services. Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.
TRAUMA INFORMED CARE (TIC)
Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.
This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.
In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:
- Medical insurance
- Dental insurance
- Paid time off (PTO)
- Long term disability
- Life insurance
- Competitive salary
- Supportive work environment
Hillsides has embarked upon implementing and embedding Trauma Informed Care (TIC) principles throughout the organization. Candidates should be aware that all employees are involved in the implementation and the practice of Trauma Informed Care within the organization.
Hillsides is an Equal Opportunity Employer